Electricity
Supply of electricity to consumers under the Retail Market Rules and NEURC Licensing Conditions.
Subsections
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Information for consumers
General supply conditions, rights and obligations of the consumer and the supplier of electricity, and procedures for disconnection and restoration of power supply.
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Information on electricity prices and tariffs
How the electricity price is formed, tariff components, transmission and distribution tariffs, and links to current market data.
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Contracts, applications
Standard forms of electricity supply contracts and consumer applications.
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Dispute resolution
The procedure for resolving disputes and for submitting consumer appeals, complaints and claims to the electricity supplier.
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Data publication
Data published by the electricity supplier under NEURC requirements — quality standards, reports, and performance indicators.
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Regulatory documents
List of regulatory acts governing the activities of an electricity supplier in Ukraine.